IT Manager / Corporate IT Operations & Security
Executive Mailing Service, Inc (EMS) → Marketing.com (JAL Equity)
Palos Hills, IL • 1998 – Aug. 2025
- Retained as IT Manager through acquisition and reorganization when Executive Mailing Service, Inc. was acquired out of bankruptcy by JAL Equity (DBA Marketing.com) on Apr 26, 2024. Company rebranded as Executive Mailing Services, LLC, operating until Mar 31, 2025. Transitioned into the Marketing.com Corporate IT Team, responsible for multi-site IT operations and security at facilities in Milwaukee, WI; Fond du Lac, WI; and Jonesboro, AR. Role ended on Aug 19, 2025, due to corporate downsizing and revenue losses.
- Directed enterprise IT infrastructure and security projects across multiple sites, ensuring alignment with corporate standards and compliance requirements.
- Oversaw 2022–2024 Executive Mailing Service network modernization project: completely rewired the 250,000-sq-ft facility, including a high-speed fiber optic backbone. Deployed new MDF, IDFs, switches, firewalls, APs and servers. Built out a new Active Directory Domain and Azure/M365 tenant.
- Implemented Cloud-based enterprise cybersecurity: NinjaOne (RMM), SentinelOne (EDR), AlienVault/LevelBlue (SIEM), NetBox (documentation), AutoElevate (PAM), Entra ID SSO and MFA, NetBird Zero Trust VPN.
- Designed, developed, and deployed a centralized AWS-hosted threat-intelligence database and Web API, delivering real-time IP and domain blocklist updates to FortiGate firewalls across all Marketing.com sites, improving threat prevention and reducing exposure to active malicious actors.
- Partnered with Corporate IT to facilitate HITRUST Certification for Executive Mailing Service, aligning policies, procedures, and controls to meet compliance requirements.
- Developed custom systems: Designed, developed, and deployed the Executive Mailing Service Commingled Mail Sorting Postal documentation and reconciliation database system, increasing operational efficiency by over 300%. Built Executive Mailing Service’s PLC-driven electronic shop-floor data collection and production bonus system (OneTrack), reducing clerical time ~90%. Designed, developed, and supported multiple Data Processing workflow automation applications at EMS, making operations significantly more efficient and reducing errors.
- Designed and deployed the Executive Mailing Service high-speed production printing infrastructure (supporting PrintSoft PReS, GMC Inspire, & Ricoh Process Director), ensuring reliable throughput, and seamless integration with existing workflows.